This is the ability to assist you from a distance over the internet. It is the fastest way to get most problems fixed and is the most popular service I offer. To ensure total security, you and I will do the following:
First YOU will give me a temporary Pin Code by telephone, which is different everytime. Then using this code I will send a connection request to your computer or smartphone. You can now accept the request and I will start working on your device, but if you dont accept it immediately the Pin Code expires with no connection possible. After a successfull connection, you will see and control everything I do. You can automatically block access at any time by clicking Disconnect and I will not be able to access your computer ever again, unless YOU generate and give me a new temporary pin code. You are always in control and you can even learn useful tips as I work on your device.
Now follow these 2 special steps to get remote support:
"Don't move! I am on my way..." Visits to your location maybe necessary where Remote Help is just not possible, usually due to a lack of internet connections or the need for physical access to your device. We will make an appointment at your convenience and I will arrive promptly for the job. This kind of support is arranged over the telephone or by email, and will involve scheduling a specific date and time.
Now follow these 2 special steps to arrange a visit:
Common Problems That I Always Fix:
“I am a fully Certified I.T. Technician with 15 years expertise in Electrical and Electronics, as well as 9 years experience in both the Wholesale and Retail Sales industries. I deliver a great customer service to go along with my expertise in Computer Hardware, Software and Networks. Don't let your productivity suffer, do what you do best and let me do the same for your I.T. equipment.”
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